Refund policy

1. Reservation Cancellation

If you wish to cancel your reservation, you must do so at least 3 days prior to the start date of your rental. If the cancellation is made within this timeframe, you will receive a 100% refund of the amount paid.

  • Cancellations made less than 3 days in advance will be eligible for a 50% refund.

2. Early Returns

  • If you return the equipment before the end of the rental period, no partial refunds will be provided.

3. Refund Process

  • All refunds will be processed within 7 business days after the cancellation is confirmed. Refunds will be issued to the original payment method used during the transaction.

4. Damaged or Lost Equipment

  • In the event of any damage or loss of rented equipment, additional fees may apply, which will be deducted from the security deposit or charged to the payment method on file.

5. Contact Information